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Training Delivery Terms & Conditions.

 

1. Agreement & Scope
These Terms apply to all training services provided by Ozone3. A booking confirmation (signed agreement or written/email acceptance) forms a binding contract. Any changes must be agreed in writing by both parties. These Terms, with any quote, form the entire agreement.

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2. Key Definitions

  • Client: Organisation receiving training.

  • Trainer: Ozone3 representative delivering training.

  • Deliverables: Training sessions, materials, and certificates (if applicable).

  • Charges: Training fees plus agreed expenses (e.g. travel).

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3. Delivery & Responsibility
Ozone3 will deliver training with reasonable skill and care, using trained, vocationally competent and experienced trainers. Clients must ensure a safe venue and full participation. Ozone3 retains all rights to training materials; use is limited to internal training and personal reference only.

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4. Booking, Dates & Venues
Training dates are confirmed once the agreement is signed and payment made. Provisional bookings are held for 2 weeks. Clients should agree venue/tech needs with Ozone3 before booking. Ozone3 will not be responsible for venue and catering costs unless explicitly agreed and paid for by the client in advance.

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5. Payment Terms

  • All fees are fixed and payable in full 10 working days before delivery.

  • Expenses: Travel beyond 20 miles of Ozone3 nearest office is charged at 50p/mile and will be estimated in Ozone3 quote.

  • Acceptable accommodation, if required, will be booked by the client and confirmation of payment provided to Ozone3 10 working days before delivery.

  • If payment is not received as cleared funds 10 days in advance of delivery this will result in cancellation of training.

 

6. Cancellation & Rescheduling

  • By client:

    • 6 weeks’ notice: no fee

    • 6 weeks to 11 working days: 50% fee

    • Less than 10 working days: full fee
      One reschedule may be offered at Ozone3 discretion. Further cancellations incur fees.

  • By Ozone3
    Ozone3 may reschedule or cancel due to events beyond Ozone3 control (e.g. illness, force majeure). In this case, clients will receive a full refund or rebooking.

 

7. Liability
Ozone3 are not liable for indirect losses. Ozone3 total liability is limited to the training fees paid. Ozone3 do not exclude liability for death or injury caused by our negligence.

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8. Intellectual Property
All materials remain the property of Ozone3 or its licensors. Clients and attendees may be granted a limited, non-transferable licence to use materials for internal purposes only. No recording, sharing, or republishing without written permission. Ozone3 do not provide slide decks. Please do not take pictures of slides during training.

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9. Data Protection
Ozone3 only collect basic contact details to deliver training and issue certificates. No sensitive data is collected. Data is stored securely and not used for marketing without consent. For full details, see Ozone3 Privacy Notice or contact Ozone3 Data Protection Lead.

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10. Governing Law
These Terms are governed by the laws of England and Wales. Disputes will be resolved in English courts.

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